Frequently Asked Questions

Please browse our frequently asked questions using the subcategories below. If you have a question that isn't mentioned then please give us a call on 01384 398 870 and we will be happy to help. Alternatively, you can use our contact form.

Do you charge any hidden supplements?

No. The price shown on the pages of this website, and of the brochure, is the price you pay. There are no expensive unavoidable add-ons. There are no hidden supplements. There are no obligatory 'local payments'. Our policy is always to be very clear and honest with our pricing.

Our prices typically include:

* Full board accommodation

* Full activity programme, including evening entertainment (and on longer stays a free day to explore the area) 

* Executive coach travel (coach holidays only)

* Ferry crossings (coach holidays only)

* Instruction and use of kit & equipment

* Use of on-site facilities 

Full details about what is included in the price of your holiday can be found on the pricing sheet supplied with the brochure, or in the holiday sections of our website. 

Is insurance included?

Insurance is not included in the price, but we are able to provide fully comprehensive insurance for your family for £15.00 per person.

As with any holiday insurance purchases, if you choose to organise your own insurance cover, please make sure that it covers you for the activities you will be participating in and that you have read the full policy terms. 

Please can you confirm what your price includes for your activity holidays?

Our prices are fully inclusive and include ALL food and accommodation, ALL activities, ALL specialist activity equipment and ALL instruction. There are no hidden costs at all, and there are no 'local' payments to be made.

For our coach holidays our price also includes transport to and from the UK.  If you are comparing our price with anyone else please remember to include all of the above in your calculations - it's amazing how much food or extra activity charges can add up if they're not included!

Full details of what is included in each of our holidays is provided on the holiday website pages or in our brochures. Alternatively please contact us on 01384 398 870 to find out more.