Frequently Asked Questions

Please browse our frequently asked questions using the subcategories below. If you have a question that isn't mentioned then please give us a call on 01384 398 870 and we will be happy to help. Alternatively, you can use our contact form.

How many tents will our family have?

Families of two or three people are allocated one Standard Tent; families of four to six have two tents: a Primary tent  and a Standard tent.

Standard tents are standing height and include up to four comfortable metal sprung beds, with a hard flooring.

Primary tents offer a few more items including a wardrobe, inner tent and overseas, electricity and a fridge.

Families of two or three are welcome to upgrade to a Primary tent, where available, for a small additional charge. 

If you require an additional tent or would like to upgrade to a primary tent (families of two or three), please let us know on booking and we will arrange this for you. 

Is there a swimming pool on site?

There is a swimming pool on site at our Ardèche Adventure Camp (France) and at our Mediterranean Adventure centre (Spain). Both have lifeguards on duty.

The swimming pool in the Ardèche may not be suitable for weak swimmers as there is no shallow end. If you do have younger children, we advise you bring swimming aids, if required. The Mediterranean Adventure centre has a smaller pool for younger children. 

There isn’t a swimming pool on-site at our Alpine Adventure Camp (Italy), however, there is a pool in the village which you can visit as part of your excursion day.

Our other Adventure Camps don't offer swimming pool facilities but as all of our Adventure programmes include water sports, there will be plenty of opportunities to get wet :) 

Is there somewhere safe to keep my valuables?

At each Adventure Camp, we have a safe in the office and we are happy for you to use it to keep any money and passports if you wish. Just ask our staff when you arrive and they will ensure your items are stored safely. 

Please check with your insurance provider if you are planning to take expensive items away with you to ensure they are covered in a camping/outdoor environment when not securely locked away. 

Due to the nature of our holidays, we don't recommend that you bring expensive jewellery with you because these items can't always be worn on activities and you may have to leave them unattended. 

What are the cabins like at the Mediterranean Adventure Camp?

The majority of our wooden cabins in Cala Llevado provide two separate sleeping areas, a lounge area, a toilet and separate shower room and a verandah for relaxing in the evenings.

We also have some 4 and 6 berth cabins which are open plan with a seperate shower and toilet.

What are the tents like?

Acorn tents are basic and comfortable. They are only used for sleeping, as our self-contained villages each have their own play area and central marquee for eating and socialising.

All tents are standing height, pre-erected and have solid floors and metal, sprung beds.

Our Primary tents are normally be equipped with items such as an Inner Tent to provide a small bedroom area, a wardrobe, lighting, and sometimes a patio table and chairs. Overseas we also offer a fridge and electricity. 

Standard tents contain solid floor and metal-sprung beds.

What are the toilet and shower blocks like?

The shower & toilet facilities vary at each Adventure Camp.

The Ardèche Adventure Camp has unisex facilities, however all individual toilets, showers and washbasins have closed & lockable doors.

At our Mediterranean Adventure Camp, you are accommodated in cabins which have an en-suite toilet and a shower room (there are also public shower/toilet facilities by the pool).

The premium camping pods at our Brecon Beacons Adventure Camp offer a toilet and basin, with a shower block available for showering.

All other Adventure Camps have plenty of separate facilities for males and females with disabled access, which are always right next to the Village.

What time is quiet time?

Although there is no set time to quiet down, we do ask that you take into consideration that there are other guests in your Village and on the site elsewhere that may be trying to get to sleep.