FAQs and TipsFAQs and Tips
Welcome to the Frequently Asked Questions section. These FAQs are real - they've been asked by enquiring families and we always answer to our best ability. New FAQs and answers are always posted to our website for all to see.
If you have a question that is not answered here or elsewhere on our website let us know. This email address is being protected from spambots. You need JavaScript enabled to view it. to email us now with any questions you still have.
Subcategories
Are the activities instructed in English?
Yes, all sessions are held in English. Our instructors are our employees - recruited and trained by us. This is one of the best parts of an Acorn holiday. Our staff really do make all the difference - they are incredibly dedicated to giving you the best possible holiday.
In Italy, we use expert local White Water Rafting instructors who know the Dora Baltea river like the back of their hands. They are usually Italian, but always speak very good English. Our staff usually also accompany each raft so there will be someone familiar with you at all times.
Do we have to take part in all activities?
No. Adults and children can take part in whichever activities they choose. We take full responsibility for all participants during activities, so there is no need for adult supervision. Activities are not compulsory and therefore there is no pressure on anyone to participate in any activity you don’t want to take part in. The only exception to this is for children under seven years of age, who must be accompanied at all times by an adult.
How 'adventurous' are the activities?
We always try wherever possible to programme our activities using natural resources and real environments, rather than fake or man-made settings. We tend to climb on real crags, kayak on magnificent lakes and rivers, and scramble impressive gorges. However, all environments are well-used and safe for all ages.
How difficult will the activities be?
Although we can adapt the activities to match the abilities of each group, the activity sessions are introductory or taster sessions designed to be accessible to all participants and ages. Our focus is very much on families having a great experience together, rather than technical instruction for different abilities.
How does the activities programme work?
All of our centres are multi-activity centres. A mixed, structured programme of 2-3 supervised activities daily will be planned for you in advance. This typically consists of a morning activity after breakfast, an afternoon activity after lunch and activities or entertainment continuing into the evening.
